Improvements needed - Health Pro Consultant Alight Solutions Employee Review

2.0
Nov 11, 2024
Recommend
CEO approval
Business outlook

Pros

I would say that the only pro is that the role is remote. However, you are glued to your computer with hardly any time even to take a lunch between calls and solution work

Cons

a glorified call center role. the emphasis is quantity over quality. not enough support on member calls and the responsibilities are continuously growing without pay increases to reflect the additional responsibility

Explore other reviews about Alight Solutions

5.0
Dec 2, 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

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Alight Solutions Response
7mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
2.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

Completely work from home job

Cons

They can't make up their mind on the structure of the department and are Hiring seniors external rather than promoting their best as they should.

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