People don't Matter - Team Lead Alight Solutions Employee Review

2.0
Nov 2, 2022
Recommend
CEO approval
Business outlook

Pros

Remote work. Self-paced training. You'll never be fired because they need the warm bodies desperately.

Cons

The pay is extremely low for the work they demand. "Work until it's done; not when your hours are up" - This is a direct quote from management on how they want their current employees to handle the increased workload due to lack of retention. There is no work/life balance. People work on their sick days because there's too much work to get done. Training is done through videos. If you're lucky a team member might answer your questions.

Explore other reviews about Alight Solutions

5.0
Dec 2, 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

avatar
Alight Solutions Response
6mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
3.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

consistent schedule, easy to understand promotion map, support from other reps

Cons

Abusive callers, pay range, inconsistent holidays

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