Pros
Very positive and considerate work environment. Generous PTO (10 hrs accrued each month + 2 floating holidays + 7 sick days = over 4 weeks of PTO, not to mention all of the company holidays and occasional random mental health days company leadership assigns. Opportunities for voluntary over-time (if it’s an Alight Holiday but not a Holiday for your client, you get double pay if you volunteer to work that day, and it’s usually not even a full day of work. Very team-oriented (we all look out for and help one another). Plenty of recognition for hard work. Management is very in-touch with their team Executive leadership is thoughtful and progressive. If you show initiative, you definitely have opportunities to move up quickly
Cons
High deductible insurance hinders medical access for lower paid employees, but having an HSA is nice. Would be nicer if I could afford to use it at the doc office :). Training is outsourced, and while the trainers are just so lovely, there were definitely some misunderstandings due to the language barrier when it came to our questions. The training material also needs to be revised for better wording- there was widespread agreement on this matter. Like most companies right now, quality of life raises are very much needed. Definitely need to hire more people for the client I’m assigned to.
