I would not recommend - Client Service Specialist Alight Solutions Employee Review

1.0
Aug 27, 2019
Recommend
CEO approval
Business outlook

Pros

Flexibility with where you work. Many employees work remotely, however I think this is part of the problem. The pay and benefits are ok but could be better.

Cons

Because many teams are virtual, it can be really difficult to work successfully as a team. My team's leadership was pretty unresponsive and passive aggressive. The work is not very interesting. It is a lot of processing that I believe will eventually be completely automated. Leadership at the company has talked about becoming more innovative, but I don't think Alight will be able to make the turn around it needs to now in order to stay afloat.

Explore other reviews about Alight Solutions

5.0
Dec 2, 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

avatar
Alight Solutions Response
6mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
3.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

Cons

Job is very temporary. Based on Performance.

See reviews by: Helpful|Rating|Date|All