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      Alight Solutions

      Engaged employer

      Alight Solutions reviews

      It was a good a place to work - Customer Care Client Specialist Alight Solutions Employee Review

      2.0
      Jul 28, 2019
      Customer care client specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Ample PTO time (3 weeks) 1 week sick time

      Cons

      5 rounds of layoffs between 2018 and 2019 Difficult to promote if you aren't a rep taking calls Management doesn't know what's going or doesn't care

      Explore other reviews about Alight Solutions

      5.0
      Dec 2, 2025
      Administrative support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility Work life Balance Very customer centric

      Cons

      Some deadlines can be hectic

      avatar
      Alight Solutions Response
      6mo
      Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
      3.0
      Jun 24, 2026
      Senior customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      consistent schedule, easy to understand promotion map, support from other reps

      Cons

      Abusive callers, pay range, inconsistent holidays

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