Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Alight Solutions

      Engaged employer

      Alight Solutions reviews

      Subpar Work Environment - Customer Care Representative Alight Solutions Employee Review

      2.0
      Sep 11, 2018
      Customer care representative
      Recommend
      CEO approval
      Business outlook

      Pros

      If you are well liked among the firm, moving up is easier.

      Cons

      Constantly felt like I was being babysat and micromanaged, even when performing better than my peers. The training is alright, but then they throw you out to the wolves to fend on your own. Very strict adherence guidelines as far as getting up from your desk “when you should be on the phone”.

      Explore other reviews about Alight Solutions

      5.0
      Feb 17, 2026
      Senior consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Chill place great culture interesting work

      Cons

      none i love it here

      1
      avatar
      Alight Solutions Response
      4mo
      Thank you for sharing your experience and for being part of Alight for so many years. We’re thrilled to hear that you enjoy the culture, the flexibility, and the work you’re doing. We appreciate your continued contributions and are glad you feel at home here. Thanks for being part of what makes Alight a great place to work!
      3.0
      Jul 2, 2026
      Health client technology analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      None really, they really dont know what they are doing

      Cons

      Bad work culture, doesn't conduct proper AARs to get to the root cause

      See reviews by: Helpful|Rating|Date|All
      Related searches: Alight Solutions jobs | Alight Solutions salaries | Alight Solutions benefits | Alight Solutions interviews | Alight Solutions conversations
      Alight Solutions reviewsAlight Solutions Customer Care Representative reviewsAlight Solutions review