Poor Management - Client Manager Alight Solutions Employee Review

2.0
May 14, 2018
Recommend
CEO approval
Business outlook

Pros

The client model and technology is great to meet client needs, and deliver an excellent product. The culture promised is a good one, the change management to get their is failing at the ground level.

Cons

The management is so far removed from the process, they attempt to apply blanket processes to clients and expect it to work. Since becoming Alight, the bottom line is the main focus, not doing the right thing for the client.

Explore other reviews about Alight Solutions

5.0
Dec 2, 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

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Alight Solutions Response
6mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
4.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Great for entry level, benefits are amazing, unlimited PTO

Cons

long hours during open enrollment, you need a ton of adaptability with company structure changes.

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