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      Alight Solutions

      Engaged employer

      Alight Solutions reviews

      Great potential to grow and help others - Customer Care Team Manager Alight Solutions Employee Review

      4.0
      Apr 23, 2018
      Customer care team manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Cheap benefits, great environment, the company really cares for their colleagues and customers, and has an organizational culture that strives for excellence every day

      Cons

      Work Overload, Pay could improve, Environment can become hostile and stressful at times. The company targets for innovation but since senior leaders have long years with the company, there is a resistance to change

      Explore other reviews about Alight Solutions

      5.0
      Dec 2, 2025
      Administrative support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility Work life Balance Very customer centric

      Cons

      Some deadlines can be hectic

      avatar
      Alight Solutions Response
      6mo
      Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
      3.0
      Jun 24, 2026
      Senior customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      consistent schedule, easy to understand promotion map, support from other reps

      Cons

      Abusive callers, pay range, inconsistent holidays

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