Meh - Customer Care Representative Alight Solutions Employee Review

3.0
Aug 21, 2017
Recommend
CEO approval
Business outlook

Pros

Pay is good if you work for it. Cafeteria Hours are good depending on the shift Customer care week.

Cons

Call center stress Some managers are spoty MUST be available from 7am-7pm (whether you have kids, family, outside obligations) with no ifs ands or buts Most management aren't willing to work with you or forget about your needs They say the constant change is good but it is extremely stressful

Explore other reviews about Alight Solutions

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work at.

Cons

The pay is a bit low.

avatar
Alight Solutions Response
1mo
Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
4.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Great for entry level, benefits are amazing, unlimited PTO

Cons

long hours during open enrollment, you need a ton of adaptability with company structure changes.

See reviews by: Helpful|Rating|Date|All