Low pay/ work/life balance - Customer Care Representative (CCR) Alight Solutions Employee Review

1.0
Jan 18, 2026
Recommend
CEO approval
Business outlook

Pros

The job is easy and not much work.

Cons

Very low pay! Panda Express workers are paid more than us and we have to learn a lot.

Explore other reviews about Alight Solutions

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work at.

Cons

The pay is a bit low.

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Alight Solutions Response
1mo
Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
4.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Great for entry level, benefits are amazing, unlimited PTO

Cons

long hours during open enrollment, you need a ton of adaptability with company structure changes.

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