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      Alight Solutions

      Engaged employer

      Alight Solutions reviews

      Pay below average - Customer Service Representative (CSR) Alight Solutions Employee Review

      2.0
      Sep 18, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      WFH, nice coworkers, wfh, worth mentioning twice

      Cons

      Constant calls, no training, micromanaging, they ask you to ask chat for help and then no one answers your questions

      avatar
      Alight Solutions Response
      8mo
      Thanks for your review! We’re glad you enjoyed working remotely and appreciated your team. Your feedback is valued.

      Explore other reviews about Alight Solutions

      5.0
      Dec 2, 2025
      Administrative support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility Work life Balance Very customer centric

      Cons

      Some deadlines can be hectic

      avatar
      Alight Solutions Response
      6mo
      Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
      3.0
      Jun 4, 2026
      Purchasing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

      Cons

      Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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