Great communication - Customer Service Alera Group Employee Review

5.0
Feb 15, 2022
Recommend
CEO approval
Business outlook

Pros

Great communication and collaborative environment

Cons

Growing fast so changes are needed and coming.

Explore other reviews about Alera Group

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, fair pay, room for advancement, collaborative approach

Cons

Change is frequent and can be challenging. Not yet acting as one firm

2.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Not many pros to talk about.

Cons

Way to many accounts and underpaid based on workload. Employees leave and workload just shifted to remaining employees. To much nepotism.

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