A 'family' company - Anonymous employee Aleph Labs Employee Review

2.0
Sep 25, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- It's a good place to be for a new workforce, you will learn a lot. The creative team is quite cool - Free snacks and drinks - HR events are helping employees socialize with each other - Colleagues are very helpful to each other

Cons

- The final decision over project scope is tightly held by the senior management. When you rejected a client request because it was out of scope, they would berate you because we should provide customer service. When you accepted a client request because you saw the senior management had been accepting all requests, they would berate you because it was out-of-scope. No matter what you did, it would always be wrong as long as you did not consult them first. - The senior management would go missing, sometimes up to a month, when you needed their decision. - While you were supposed to work on a project or two, they would drag you to help with another project or work on a proposal pitch for a new project (without considering your workload or telling the client). - PMs are just senior management's secretaries. They couldn't make decisions (because they would be berated), they could only take initiative in line with senior management 'ideas', and they couldn't concentrate on a project because they were being pulled in 5 different directions. - Too many HR events which did not help with your workload. Once a month is quite fine, but 1-2 events weekly are a bit too much. - Not enough resources to run a project and they would berate you for not doing enough (read: overtime) because they had this impression that everything could be done 'fast'. - Off-in-lieu for overtime in the handbook is fake because the senior management would not approve your overtime, therefore, you would never be able to claim off-in-lieu.

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Aleph Labs Response
2y
Dear Alephian, We appreciate you taking the time to share your experience with us, and we sincerely value your feedback to help us improve. As an organisation, we are committed to creating a high-performing, transparent and collaborative environment for all our employees, so we are disappointed to hear about some of your experiences. We are definitely aligned on delivering the best experience for our valued partners. We understand there were frictions from your perspectives but do note that we are always open to discussion from our delivery managers on how we can better improve our service for our clients. Aside from the above, we would like to clarify that what you have aforementioned is not fully representative of the work culture at Aleph. Our senior management are one of the most communicative people within the organisation and they do not go missing at any point of time. The leadership has daily and weekly rituals to ensure that the organisation's operations stays align to our organisation's goal. We also cherish family/personal time as much as you do. The mentors in the organisation are always available for you for a catch up over coffee regardless of the number of things they have on their plates. People are our top priority and should never be overlooked. Off-in-lieus are always allocated accordingly as long as it is aligned with the guidelines that are stated on our leave policy. As a young organisation, we strive to create an environment for Alephians to have a platform to create their best work of their lives. We will continue to work on constructive feedbacks and to conducive workplace to all. Take care in your next chapter.

Explore other reviews about Aleph Labs

5.0
Dec 2, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good environment. Friendly and helpful co-workers

Cons

Requires multitasking and time management skill

8
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Aleph Labs Response
3y
Dear Alephian, Thank you for taking the time to share your experience via Glassdoor. We are glad that you are enjoying your time with us! All the best for your next chapter and stay connected with us. Aleph door will always be open for you.
2.0
Nov 25, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent work environment with WFH as an option

Cons

Bad culture and unwanted leadership interference and politics

18
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Aleph Labs Response
2y
Hi Alephian, Thank you for taking the time to share your experience via Glassdoor. . We are glad that you have been part of our journey. Your feedback has been taken into consideration as we work towards providing a conducive environment for all. Thank you for your review of your employment experience.
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