Great work environment! - Customer Service Representative Alcoa Employee Review

4.0
Jan 18, 2015
Recommend
CEO approval
Business outlook

Pros

Awesome people, good management, good pay and benefits. I've enjoyed working at Alcoa and plan to stay for a very long time.

Cons

Offer more advancement and learning opportunities.

Explore other reviews about Alcoa

5.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

Company truly cares about its values and is willing to support projects that have high value

Cons

IT presents many barriers to efficient work.

1.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Ability to work 100% remote.

Cons

ITAS OTC Manager has no clue how to manage, encourage development, or plan growth. He was too busy trying to keep his skills up and not actually cultivate newcomers and manage well. I felt alone and not supported by my manager. The environment is not great for newcomers to the company. The team supposedly has so much work, but was able to lay me off after returning to work from health event. Complete and utter joke. They do not honor their core values. Beware of this place.

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