Pros
Great customers at this location for the most part; this store has been a part of the community for years. I have a fun group of co-workers who have also been there for a long time and who know the company, store, and customer base inside and out. Mgr. is willing to work with school schedules/outside commitments as much as they are able to. Co-workers have been helpful so far; haven't been here long so I still have questions.
Cons
I've noticed that some of the front-end managers can be rude and condescending to those who are not their direct reports or who are not their personal work friends. Not sure why a company would tolerate that kind of behavior if they expect employees to treat customers well and with the "tender loving care" that company founders had wanted customers to be treated. That is something the store director needs to address and nip in the bud, because rude behavior toward employees shouldn't even be tolerated on any level. I could never get anyone to return my calls when I was applying and had to do more than my share of follow-up in order to get hired. Those same people now won't even acknowledge me, even though I've proven myself to be a good worker who gets along well with everyone. That attitude needs to change and it starts at the top.