Creative, fast moving company with self interested motivations and questionable methods - Support Operations Associate Alarm.com Employee Review

1.0
Dec 28, 2018
Recommend
CEO approval
Business outlook

Pros

Creative Young environment Social events Company keeps growing New office space

Cons

-Stingy about vacation time use, even when you have it to use -Gives sick days but you’re questioned if you use them -Doesn’t value employees -Doesn’t value growth or career, especially if it doesn’t involved the company -Will do anything to advance the company even at the detriment of employees -Doesn’t value mental health -Probes into employees health and personal info -Critical of employees personal problems and health if they impact job performance or attendance in any way -Lots of cliques -management plays favorites -doesn’t recognize employees well for a job well done -doesn’t protect employees -throws people under the bus -doesn’t value individuality or uniqueness of individuals -underpays a lot employees -doesn’t promote or give raises when it’s deserved -pulled out of the top workplaces of 2018 contests because of employee responses, including pressuring employees to respond well to the survey -has gotten many litigations for questionable business tactics and in trouble with the FTC -management talks down at people -all about the numbers and goals at the expense of employee growth, health and loyalty

Explore other reviews about Alarm.com

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Nice office space good environment

Cons

Expensive area for finding housing

3.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Company culture - the people are great. Decent benefits for a single person Interesting products and projects Work from home flexibility (2 days)

Cons

Compensation could be more competitive for the area. Unfortunately, they are taking advantage of the employer market right now, and offering salaries 6k less than what starting salaries the year prior was offered. Your manager definitely has the biggest impact on your time here, with little regulation or management above them. It will entirely shape your experience, for better or for worse. Decreased work from home flexibility - when I accepted the offer, my recruiter told me it was typical for employees to work from home around the November and December holidays, with no need to take all your vacation days to do so. At the last minute, this norm was mysteriously taken away, and depending on your manager, employees were told to either use their vacation days or be in the office the day before and after Xmas. Cozy. The AI strategy here is starting to finally look like an actual strategy, but before that it was in every sense of the world a mania and definitely shifted the culture in a bad way. Kudos to the people who attempted to take leadership and actually formulate our strategy. HR here is kind of useless, the team is extremely bloated. Onboarding was not a fun experience.

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