You're just a number - Account Manager Airwallex Employee Review

1.0
Jul 28, 2025
Recommend
CEO approval
Business outlook

Pros

Working with incredibly talented people, solving real world problems

Cons

I want to make it very clear - to the CEO, you are just a number. You do not matter. Your voice does not matter. CEO cares more about AI than employees and every headcount request has to be justified as to why AI cannot do the job. Additionally - CEO just set a new company policy that every employee is REQUIRED to post about the company on their personal social media pages at least once a month. He has made this a requirement in performance reviews, which feels highly illegal/unethical I would highly encourage you to reconsider an offer with Airwallex.

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Airwallex Response
11mo
Thank you for taking the time to share your candid feedback, we truly appreciate it. We understand your concerns about our social media guidelines and want to be clear: posting on social media as a brand ambassador is encouraged, not mandatory, and it won't negatively impact performance reviews. At Airwallex, we aim to celebrate our wins, share our perspectives, and make an impact. Our goal is to recognise what we're building and empower those who are excited to champion our brand. We also hear you on the importance of feeling valued. It's essential to us that every voice at Airwallex matters. That’s why we’re committed to creating a supportive and inclusive environment where everyone feels heard. We conduct engagement surveys twice a year to ensure we’re continuously improving based on employee feedback. If you’re open to it, we encourage you to continue this conversation directly with your People Partner or manager so we can better understand and address your specific concerns. Thanks again for your feedback.

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5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

1. Amazing product with strong fit in a handful of verticals 2. Team is top notch, brightest minds in fintech 3. A ton of room to grow, both for individuals and the company on the whole

Cons

1. Leadership is scattered throughout the world and has different priorities 2. Stop chasing the new shiny object and stick with what works and what got us here

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

Working at Airwallex has been an incredibly rewarding experience, especially as part of the sales team. The company is in a very strong growth phase, which makes it an exciting place to be. Over the past few years, Airwallex has scaled rapidly, processing hundreds of billions in payments annually. There are clear career progression opportunities if you perform. Leadership is supportive of internal mobility, and high performers are recognized and promoted. You’re surrounded by smart, driven colleagues who are collaborative and willing to help, which creates a motivating environment day to day.

Cons

Like most high-growth companies, things can move fast and change quickly, which may not suit everyone. There can be pressure to perform given the pace and ambition of the company.

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