Good place to work if you are shielded from the CEO - Anonymous employee Airwallex Employee Review

3.0
Apr 21, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Colleagues in general are talented, open and willing to help. Multicultural work environment - You learn a lot from those around you. Business outlook is great. The opportunity could be exciting. People work together to come up with innovative solutions. Start-up company has many issues not right, but talented people are working together to fix them. Good office location and deco. Free drinks. Senior management seems to be really good at fund raising.

Cons

The CEO is an ineffective leader. He is rude, arrogant, and lack of respect to people work for him. Some of the older comments say the CEO screams to people - still true today. Don't expect to learn or get inspired from the CEO. No constructive feedback ever. No words of appreciation at all. You may still grow in this company by learning from others, but not from Jack. Good luck if you have to report to him. If you can find a position with someone shielding you from Jack, you would probably enjoy all the Pros above. But if not, try to have at least one 1 on 1 conversation with him in one of your interviews, and think hard if you can deal with him.

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Airwallex Response
4y
We appreciate you taking the time to share your feedback and experiences at Airwallex. We are committed to ensure we build an engaging and inclusive working environment and continue to actively invest in our people and culture. Airwallex now has a number of internal feedback loops, surveys and initiatives to ensure we maintain effective two-way communications channels with the Leadership Group. Survey responses are anonymous and we encourage you to take part in these opportunities to provide constructive feedback. If you have any further insights or comments you would like to share, please reach out to your manager or your local People Team member - we are continually seeking new and innovative ways to improve the employee experience.

Explore other reviews about Airwallex

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

1. Amazing product with strong fit in a handful of verticals 2. Team is top notch, brightest minds in fintech 3. A ton of room to grow, both for individuals and the company on the whole

Cons

1. Leadership is scattered throughout the world and has different priorities 2. Stop chasing the new shiny object and stick with what works and what got us here

1.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Good comp and lunch provided via forkable.

Cons

Insanely high number of voluntary resignations, poor work/life balance and progress is slowed due to the concentration of key decision makers based in APAC who work with teams within the United States and EMEA.

2
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Airwallex Response
1d
Thank you for sharing your feedback. We appreciate you highlighting the value you found in our compensation and perks. As a global fintech, our platform is 'always on' to support customers worldwide. This means expectations vary across our teams. Some roles require a regional focus, while others require cross-timezone collaboration for enterprise-wide impact. We acknowledge that these aspects of our operating environment can be challenging. We are continuously working to improve team collaboration and streamline cross-regional decision-making. For our current team members, we encourage raising concerns regarding capacity or scheduling with your manager or People Partner. We also use our anonymous biannual employee engagement survey to identify areas for operational improvement. We appreciate and value your perspective.
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