Rapid and positive change - Support Function Airwallex Employee Review

4.0
Aug 24, 2020
Recommend
CEO approval
Business outlook

Pros

- intelligent and supportive colleagues - attractive product and proposition to support future growth - development opportunities - global presence - ambitious, energetic vibe - diverse and passionate leadership - huge improvements with new leadership structures, focus on culture, improved hiring processes - good focus on fun and team communication while working at home

Cons

- the pace is challenging, even for those who enjoy it you'll be wishing for an off-switch at times - lots of change in all areas, processes and products change faster than you would imagine possible - there is very little focus on improving the balance for employees, there is flexibility offered but the level of flexiblity is not consistent across teams. For some the expectation is that they will always be on and available

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Airwallex Response
5y
Thank you for your review. We appreciate your recognition of the improvements made in your time with the business, we don't always get it right but we are always focused on making positive changes and it's great to see that it is having an impact for the team. Your commentary about retention of employees is important and is something we are aware of, a big focus for the coming year is to improve the employee experience so any feedback or support you can offer in driving these improvements is appreciated

Explore other reviews about Airwallex

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

1. Amazing product with strong fit in a handful of verticals 2. Team is top notch, brightest minds in fintech 3. A ton of room to grow, both for individuals and the company on the whole

Cons

1. Leadership is scattered throughout the world and has different priorities 2. Stop chasing the new shiny object and stick with what works and what got us here

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

Working at Airwallex has been an incredibly rewarding experience, especially as part of the sales team. The company is in a very strong growth phase, which makes it an exciting place to be. Over the past few years, Airwallex has scaled rapidly, processing hundreds of billions in payments annually. There are clear career progression opportunities if you perform. Leadership is supportive of internal mobility, and high performers are recognized and promoted. You’re surrounded by smart, driven colleagues who are collaborative and willing to help, which creates a motivating environment day to day.

Cons

Like most high-growth companies, things can move fast and change quickly, which may not suit everyone. There can be pressure to perform given the pace and ambition of the company.

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