Horrific People Management - Developer Airwallex Employee Review

1.0
Jul 30, 2019
Recommend
CEO approval
Business outlook

Pros

This is a purely development focused review from the development side of the business in Melbourne. HR specifically asked staff to give a review which is a bit of an oxymoron to be honest but here we go. - Growing business - Flexible work hours - Potential Share options

Cons

- Terrible people management. Engineering managers have poor people skills. - No career progression. Always hire externally instead of developing internally. - Culture is fading as development staff are starting to leaving due to being pushed out since new engineering manager started. - Management only criticises staff in a personal negative way. - New memebers of staff leaving quickly after starting due to negative and poorly managed teams. - No diversity 100% male and developer dominated office. All other teams have been moved to another floor.

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Airwallex Response
6y
Thank you for your review. Airwallex has enjoyed rapid growth, particularly over the past 12 months. The engineering team in Melbourne has grown from approx. 15 to 45 people over this period. This fast growth and role requirements has meant that external hiring has been necessary at times, but we are proud that many of the existing team have been promoted into more senior roles and we continue to work to identify those within the team who are ready to step into these leadership roles as they become available. Our team is diverse however we are always looking to find ways to promote more diversity, particularly within our Engineering Team which is heavily male dominated, as is reflected across the industry. If you have any ideas on how we can do this, we would love your input. Due to our rapid growth, we have had to move some teams to another site - this known to be a short-term solution as we work to expand our offices and bring everyone back together again, we made the decision to ensure these teams were housed within the same building so that there was opportunity for everyone to continue working together and socialising as much as possible. We are concerned to read your comments around being personally criticised and would ask that you please speak with a member of the leadership team or the HR Dept about these instances. We want all team members to feel safe and welcomed and feedback such as this will be taken seriously, however, it is impossible for us to address if not raised directly. We are doing our best to create a culture of innovation, high performance, and fun but this relies heavily on the whole team engaging in this goal by contributing to, and helping to drive, positive changes. We hope that you will rise to the challenge and help us identify areas for improvement and ways we can strengthen the business culture. Leaders are limited in their ability to make these changes unless the team is open and honest about their needs and provide constructive feedback, and ideas for optimal solutions. We hope to hear from you soon.

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5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

1. Amazing product with strong fit in a handful of verticals 2. Team is top notch, brightest minds in fintech 3. A ton of room to grow, both for individuals and the company on the whole

Cons

1. Leadership is scattered throughout the world and has different priorities 2. Stop chasing the new shiny object and stick with what works and what got us here

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

Working at Airwallex has been an incredibly rewarding experience, especially as part of the sales team. The company is in a very strong growth phase, which makes it an exciting place to be. Over the past few years, Airwallex has scaled rapidly, processing hundreds of billions in payments annually. There are clear career progression opportunities if you perform. Leadership is supportive of internal mobility, and high performers are recognized and promoted. You’re surrounded by smart, driven colleagues who are collaborative and willing to help, which creates a motivating environment day to day.

Cons

Like most high-growth companies, things can move fast and change quickly, which may not suit everyone. There can be pressure to perform given the pace and ambition of the company.

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