Worst experience of my career - Anonymous employee Airwallex Employee Review

1.0
Nov 15, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- They pay well - There are smart talented people

Cons

- Completely chaotic, endless disruption - Fear based culture, common conversations about job loss - Incredibly high churn rate - Many people you work with are burned out - Actually an incredibly poor standard of work due to these conditions - Directors who just say yes to everything and have little to no subject knowledge

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Airwallex Response
5mo
Thank you for sharing your feedback, and for acknowledging the caliber of talent on our team and our commitment to competitive compensation. The experience you've described is concerning and doesn't reflect the culture we're building. We're a high-growth company operating in a dynamic industry, which means priorities can shift as we respond to market opportunities. However, while we operate with speed and ambition, our expectation is that this is delivered with clarity and a respectful, supportive working environment. Here's what we're focused on to ensure our environment remains challenging but sustainable: Strategic Clarity: We have structured planning cycles and cascaded OKRs to ensure teams understand not just what we're doing, but why. This helps reduce reactive pivots and creates predictability even as we scale rapidly. Empowering Leadership: Through programs like our global Elevate initiative for people managers, we develop leaders who prioritize thoughtfully and lead with conviction rather than reflexive agreement. Building on this, in 2026, we launched Rise, empowering individual contributors to strengthen their leadership capabilities and amplify their impact. Sustainable Performance: We monitor team health through bi-annual engagement surveys and share results and action plans transparently across the company. We're committed to identifying and addressing burnout risks before they escalate. High standards and high performance don't require fear or chaos. For current employees, if your experience aligns with what's described here, we strongly encourage you to speak with the People team. This feedback matters, and we want to address it.

Explore other reviews about Airwallex

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

1. Amazing product with strong fit in a handful of verticals 2. Team is top notch, brightest minds in fintech 3. A ton of room to grow, both for individuals and the company on the whole

Cons

1. Leadership is scattered throughout the world and has different priorities 2. Stop chasing the new shiny object and stick with what works and what got us here

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

Working at Airwallex has been an incredibly rewarding experience, especially as part of the sales team. The company is in a very strong growth phase, which makes it an exciting place to be. Over the past few years, Airwallex has scaled rapidly, processing hundreds of billions in payments annually. There are clear career progression opportunities if you perform. Leadership is supportive of internal mobility, and high performers are recognized and promoted. You’re surrounded by smart, driven colleagues who are collaborative and willing to help, which creates a motivating environment day to day.

Cons

Like most high-growth companies, things can move fast and change quickly, which may not suit everyone. There can be pressure to perform given the pace and ambition of the company.

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