Leadership Turmoil and Ethical Lapses Cause High Turnover and Discontent - Anonymous employee Aircall Employee Review

1.0
Apr 4, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None i can think of at this stage any more.

Cons

As a former employee of Aircall, I must express my disappointment in the declining company and team culture resembling a rollercoaster ride. I left a 5 star rating a few years ago and now i would rate it 0 if possible. The turnover rate is alarmingly high across all levels, notably within the C-suite. The introduction of a new leadership team has only exacerbated the issue, as their lack of alignment and contradictory decisions have left employees feeling unsettled and uncertain about the company's direction. Witnessing individuals being laid off during maternity leave or on the verge of entering it is not just disheartening but also reflects a severe lack of empathy and ethical considerations. Such actions tarnish the company's reputation and undermine trust among employees.

Explore other reviews about Aircall

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to start my career.

Cons

Very simple product but great product market fit.

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really great teammates, exciting inflection point in the company's journey with evolution to AI communications platform, strong 401k match, strong cash compensation

Cons

Healthcare plan could be better for covering family members, chaotic with lots of product & process changes

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