Poor work/life balance & uncertain business outlook - Employee AiChat Employee Review

1.0
Dec 20, 2022
Recommend
CEO approval
Business outlook

Pros

well known established clients. - colleagues are nice, some are very helpful although every few weeks, someone is leaving the company so numbers are always dropping. - ceo did acknowledge late salary and knows how to apologise for such blunder (but unfortunately saying sorry does not pay bills or late fees fyi)

Cons

expected to work after working hours, sometimes weekends too. expected to take on roles of those who has left the company and ceo does not see urgency to get replacements. - the ceo, kester, normalise the behaviour of texting after hours (personally there should be boundaries) - worked here for almost a year and i dont see any clear direction of the company, questionable on the prospects of the company, although a lot was promised during the interview process. - bonus: working here, you stand a chance to receive your salary more than a week later. ceo cited due to pending payment so red flag about company’s financial standing.

Explore other reviews about AiChat

5.0
Feb 23, 2026
Recommend
CEO approval
Business outlook

Pros

Working at AiChat has been a rewarding experience, especially seeing how the team pulls together through changes. Our CEO Kester showed genuine appreciation for those who went the extra mile. What I appreciate most is the genuine care for the team. Kester is forward-thinking and really believes in what we're building and that enthusiasm is contagious. It shows in how decisions get made and how people are treated.
 I've really enjoyed working with our Southeast Asia teams. They're talented, collaborative and make coming to work enjoyable. There's a real sense of camaraderie and shared purpose. I'm optimistic about where we're headed. The product we're developing is compelling, the team dynamic is strong and there's momentum building as we start the year. It feels like a place where you can actually make an impact and grow.

Cons

During peak periods last year, managing multiple concurrent projects with tight deadlines was demanding. However, I'm pleased to see that the company has already addressed clearer project prioritisation, better resource planning and defined job scopes are now in place. The fast-paced environment remains energising and these improvements make the workload much more sustainable.
 The leadership team's responsiveness to feedback is evident in how quickly they've made these operational adjustments.

5.0
Feb 11, 2026
Recommend
CEO approval
Business outlook

Pros

- The team is supportive and easy to communicate with, which makes collaboration comfortable and efficient. - The remote work setup is flexible, helping save commuting time and making it easier to stay productive. - The salary is competitive and rewarding.

Cons

- The work environment is fast-paced, especially around project deadlines, which can sometimes feel stressful. - As the product continues to evolve, priorities can shift from time to time, so you need to be adaptable and comfortable managing changing focus areas.

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