Losing faith - Customer Service Agilent Technologies Employee Review

Good teammates, work life balance and salary

None i could think of

Great products that help scientific researchers

The enterprise comms dept is awful. A toxic environment marked by instability and burnout. Long‑time employees are pushed out, new hires leave, and the culture is defined by fear rather than collaboration. The core issue is the leadership. Limited enterprise‑level experience and a lack of emotional intelligence have created a culture of micro-managing, reactive decisions, and psychological insecurity. Instead of providing clarity and strategic leadership, the leader fuels confusion, distrust, and exhaustion. The result is a dysfunctional department where morale is low, workloads are unsustainable, and employees feel unsafe speaking up.