What a horror show. - Case Coordinator Agero Employee Review

1.0
Oct 20, 2022
Recommend
CEO approval
Business outlook

Pros

Work from home. The expectations are incredibly low, if that is a pro for some. Showing up is really all that is necessary.

Cons

The atmosphere is stunningly feudal. If a person is a supervisor they assume themselves God-like and literally speak to someone who isn't a supervisor as if they have somehow burrowed their way into the fold. The incessant chat ding of "ACW @whoever" is painful - it doesn't end. The training is 4 weeks of exactly what you're expected to do for your production time. Be present. That's the end. If you want to fall asleep or just maybe take a road down masochism for a while, by all means, choose Agero. There is no dedication to employees nor is there any focus on customers. It is a triumph that this organization exists at all.

Explore other reviews about Agero

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WFH and great culture at Agero

Cons

None that I can think of

3.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Offers Work from home, most everyone is willing to help when you have a question.

Cons

Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

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Agero Response
1mo
Thank you for your feedback. We will share with our leadership team.
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