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      Agero

      Engaged employer

      Agero reviews

      Pay isn't worth it, even with overtime. - Customer Service Representative Agero Employee Review

      2.0
      Aug 12, 2012
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great starting pay. Good managers, mostly. Nice coworkers, usually. Awesome opportunities for overtime.

      Cons

      Terrible position. I mean you are basically in a chair for 8 hours a day and for every hour you are there about 6 customers cuss at you or get angry at you for something that is not at all your fault. Some managers are two-faced idiots. They expect something more from you, then once you deliver they criticize your delivery. Upper management couldn't care less. Their attitudes are 100% "better-than-you"."

      Explore other reviews about Agero

      5.0
      Jun 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      WFH and great culture at Agero

      Cons

      None that I can think of

      3.0
      May 14, 2026
      Roadside assistance
      Recommend
      CEO approval
      Business outlook

      Pros

      Offers Work from home, most everyone is willing to help when you have a question.

      Cons

      Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

      avatar
      Agero Response
      4w
      Thank you for your feedback. We will share with our leadership team.
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