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      Aetna

      Acquired by CVS Health

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      Aetna reviews

      Unorganized for such a large company - Inbound/Outbound Queue Associate Aetna Employee Review

      3.0
      Aug 17, 2015
      Inbound/outbound queue associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Coworkers were fairly nice, but there were some that were standoff-ish. Building is clean and new.

      Cons

      Management is unorganized and seemed unprepared for growth. Tasks were given at a rapidly increasing rate, while keeping the same expectations for completing the previous ones.

      Explore other reviews about Aetna

      5.0
      Mar 21, 2025
      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote is great for me

      Cons

      On phones all day, is exhausting

      3.0
      Feb 7, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good job for remote work

      Cons

      Bad management opportunities for employees.

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