Hi mental/emotional stress, but hi teamwork values - Customer Service Representative Aegis Employee Review

3.0
Aug 28, 2014
Recommend
CEO approval
Business outlook

Pros

Great way to interact with people. 401k, Paid time off after 6 months, gas card discount. Can choose method of payment: check or pay card.

Cons

Don't take bad calls personally or you will be upset all of the time. Computers freeze up, making work difficult to complete. If you miss 16 hours of training, you will be terminated. There is also a point system for the attendance policy.

Explore other reviews about Aegis

5.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Caring team, amazing clients. I enjoyed my time at Aegis and only left because I moved out of state for family reasons.

Cons

The scheduling could be more flexible .

4.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

good experience and managed well

Cons

very small team, need more employees

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