Pros
AP department leaders are great.
Cons
It's difficult to reconcile the message of valuing employees with the decision to eliminate an entire Accounts Payable team and outsource the work overseas.
The people affected by this decision weren't just employee numbers on a spreadsheet. They were dedicated individuals who worked hard, supported their communities, and helped keep the organization running every day.
If an organization chooses to promote values such as compassion, integrity, and putting people first, those values should be reflected in its actions, especially when making decisions that impact employees' livelihoods.
Leadership should be held accountable for ensuring that the organization's practices align with the principles it publicly promotes. Employees, patients, and communities deserve nothing less.