Pros
(2009) Despite a very rough economy, the Helpdesk was a very nice place to work. Workers were able to take their job seriously and also enjoy helping the customer. Every dollar was well justified and cost savings were taken seriously, not just for A.T.S. but for the customer. With the available customers and contracts at that time, I can honestly say, things were running at their absolute peak performance for the workforce available. Professionalism was a big deal and it was maintained for around a year or two. The Non-IT sides of the company runs like a well oiled machine and are growing at amazing rates. I strongly recommend those areas and can assure you, the A.T.S. culture is that of high importance and are all good job and life values.
Cons
Office Politics, advancement, and grudges! Advancement was a good thing at the time, but often left huge rifts in the processes, examples, and departments. Many good managers moved on to better things, but those whom advanced within did not stay because they were not respected or "were not a good fit". Many issues seemed to spring from separation and culture from other I.T. locations. (3) There are some serious issues with retaliation and protection. You could not speak up without fear of losing your job. Many managers whom protected their employees and challenged high level authority to protect their employees were removed from service and in some cases removed all together. From my understanding this is currently being managed, and H.R. is taking a better stance, but at the time it was an issue.