3.0
Dec 1, 2017
Current employee, more than 8 years
Peoria, IL
Recommend
CEO approval
Business outlook
Pros
Good place to start your career and gain experience in IT.
Cons
Growth within ATS isn't what it used to be. Most managers are no longer being groomed from within the company and are external hires. Time management was also implemented recently for the service desk and has killed retention. The service desk is not a traditional call center and should not be treated as such.