1.0
Oct 14, 2014
Former employee, less than 1 year
Boca Raton, FL
Recommend
CEO approval
Business outlook
Pros
1. Senior Level 2 Techs are the best ATS has to offer. 2. Great learning experience as you are on the front lines. 3. Leaning how interact and speak with frustrated customers. 4. Great stepping stone to work elsewhere.
Cons
1. Failure to Train Management Properly 2. Failure to Train Employees Properly 3. Failure to Understand Wages 4. Mishandling Disability/Accommodation Issues 5. Failure to Respond Properly To Harassment Complaints 6. Failure to Have, And Uniformly Apply, Policies and Procedures 7. Failure to Treat Employees the Way You Want To Be Treated 8. Outsourcer’s overseas for cheap labor and VERY POOR QUALITY 9. Dead END JOB, no room for advancement ever.