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Advanced Call Center Technologies

Engaged employer

Recommended positive Outlook no opinion of CEO - Sales Manager Advanced Call Center Technologies Employee Review

5.0
May 3, 2024
Recommend
CEO approval
Business outlook

Pros

Proficient is growing at a fast pace, and because of that , the onboarding experience has been successfully revamped. -clear, concise presentations -expectations of you are made very apparent -on the flip side,it is made clear that you are an asset,and your growth is beneficial to both parties -hands on experience,to get you fully acclimated to the company way of life -extremely organized, and surprisingly very fun. I am excited to be a part of perficent.

Cons

If you are coming straight out of college,be ready to have enough money to visit another city for a few days.everything is remibursed, but you will need the initial funds.

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
Recommend
CEO approval
Business outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

2.0
Mar 5, 2026
Recommend
CEO approval
Business outlook

Pros

The position itself opposite offers an opportunity to assist people who really need help. If you’re a person who wants to help people, this is a good spot for you.

Cons

While this is an excellent position to assist people who need help with their financial needs. It is not recommended by leadership that you do so. What I mean by that is that management “micromanages. Every day there’s something new so it offers no stability. This is a job that makes you feel very insecure. They are constantly reviewing your work and never offering any supportive information. Only what you’re doing wrong. I felt insecure every day while doing this job because I really wanted to be empathetic with the collar and management wants you on the call and off the call within a certain period of time. In addition to all of this, the training was so insufficient that I had never even used the phone system before I was put on the floor. There was no nesting. And management expected you to know certain things that you’ve never been taught.

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