I was just another number - Customer Service Representative Advanced Call Center Technologies Employee Review

They are all about statistics and meeting requirements but set you up to fail immediately. They tell you they will help you meet your requirements but they do not. They tell you that you will get the training you need to succeed but what you get is a bare minimum of what you are promised. If you are depending on a job to live, look elsewhere. If you just need money to party and don't mind getting fired, go for it. No retirement plans, no 401 Is and no support when you need it. You get PTO if you earn it, but have to request time off 2 weeks in advance to use it. You can not use PTO if you wake up sick. Nope. You didn't request it ahead of time.