Pros
Positive customer interaction Team environment within the store Benefits are adequate The company offers quaity name brand parts at good prices Company has a no hassle return policy
Cons
Micro Managed Too many new programs at one time with little to do with selling auto parts. No internal promotions to District Manager in a very large region in over 2 years. General Managers are told they work 50 hours with 2 days off (Sunday and Wendesday) but there is something almost every week that requires GM's to work Sundays. True average work week is 60+ hours. Company focused on being different not doing what will really increase sales. Stores not given enough payroll to effectively execute all the companies initiatives and take care of the customers.