Rat feces - Customer Service Representative Adorama Employee Review

1.0
Feb 9, 2022
Recommend
CEO approval
Business outlook

Pros

There are no benefits of working with this company unless you're a member of their biological family, who they favor (and thats nice but) at the expense of all their other employees.

Cons

You are constantly treated like a child. They have demonstrated over and over that they don't trust their employees and treat them all like criminals. They don't give anyone enough of a break to eat a meal, so everyone eats at their station and the company is too cheap to hire a custodial staff. Food is left everywhere. Rats find and eat all the food and replace it with feces. There is rat poop LITERALLY EVERYWHERE. These people are dirty physically and morally. They lie about the job description and will put in a position you didn't apply for with less pay than discussed, but they won't tell they're paying you less untill you've already worked a week and discovered it on your check. The entire place is a fire hazard. Locks on every door, thin hallways, overcrowding. NOBODY TRUSTS ANYBODY AND ITS EVERY MAN FOR HIMSELF. The level of backstabbing at this company is the worst I've ever seen. They say "were a diverse company" but 95% of them are observant Ashkenazi Jews.

Explore other reviews about Adorama

5.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Very supportive team and directors, management style fits me.

Cons

Not much that I could think of.

1.0
Nov 5, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some genuinely talented sales and support employees doing their best despite chaos

Cons

This division operates like a case study in how not to manage people. Behind the polished brand and corporate slogans lies a culture of confusion, coercion, and performative leadership. Data without integrity. Leadership frequently weaponizes flawed reporting systems to justify predetermined outcomes. Metrics are manipulated, dashboards misconfigured, and when inconsistencies are raised, the response isn’t correction — it’s punishment. Retaliatory management patterns. Constructive feedback and transparency are treated as insubordination. The moment you question pay accuracy, policy contradictions, or ethical concerns, you’re quietly moved from “valued contributor” to “problem employee.” A culture of manufactured pressure. Arbitrary “activity minimums,” surveillance-style meetings and micromanagement, and public compliance sessions replace real coaching. Initiative is discouraged; conformity is rewarded. Disorganization at scale. Inter-departmental breakdowns are constant; sales, merchants, operations, and finance contradict one another daily, yet accountability never travels upward. Employees absorb the fallout of leadership’s own missteps. Erosion of trust. Policies change without notice, promises are walked back, and internal miscommunications are spun as employee failures. It’s an environment where you document everything not for collaboration, but for self-protection.

4
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