Pros
The programs provide a bit of help for the patients
Cons
Program managers are biased and discriminatory. Here are exemples of the accepted culture of that company: kids fresh out of school got promoted to management over more experienced staff, because program management had personal feelings/ interest. Some managers carries open bottle of booze in their desk. Managers fired good agents because they pointed out lack of standardization/ double standards. Breach of confidentiality over internal affairs are a common thing Most manager aren't even working spending countless hrs on lunch, break and chit chat instead of reviewing policies and ensuring that their staff has all the resources required.nnThe environment is not healthy and is borderline fraudulent. Using juiced up data to get more subvention from manufacturers. Many employees were laughed at by managers when they brought up conflicts or issues pertaining to work.