Not what it used to be - Client Services Manager Adelphi Employee Review

2.0
Oct 22, 2025
Recommend
CEO approval
Business outlook

Pros

Some good people work here. Limited but possible progression and opportunities

Cons

Lack of learning opportunities. Lack of support. All fun and enjoyment taken out of the business. Under resourced. Low pay for role. Expectation to work outside of contracted hours regularly. Bonus system revised to make it near impossible to achieve. Concerns and feedback not listened to.

Explore other reviews about Adelphi

5.0
Dec 7, 2025
Recommend
CEO approval
Business outlook

Pros

Great Program, Really enjoyed my experience

Cons

None really, it's a really structured program and you learn alot

2.0
Feb 9, 2026
Recommend
CEO approval
Business outlook

Pros

PCO team is amazing. Very supportive and collaborative workplace across the board, including high-level directors and senior leads.

Cons

The leaders of the conjoined groups US and UK groups (made up of 4 companies) are horrible. Terrible financial transparency and inappropriate communication of significant news (including no annual bonuses). People selected for layoffs based exclusively on salary costs, and no advanced notice or indication of poor financial performance. Very poorly run, unable to achieve financial targets, and have made the company a miserable place to work with no job security despite people putting in significant time (decades) with the company. Opportunities for development have been diminished because people are strung so thin due to hiring restrictions for over a year. In the past year, all benefits have been reduced with no advanced notice, including annual bonuses, PTO, 401k, and holiday time. DEI-B banned by parent company (Omnicom) to appeal to Trump administration to approve of IPG merger.

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