A horrible mistake in choosing to work for Addus Healthcare. - Home Care Aide Addus HomeCare Employee Review

1.0
Mar 11, 2015
Recommend
CEO approval
Business outlook

Pros

No pros as to employment with this company. If it were possible Addus would only receive 1/2 star.

Cons

--Lack of interpersonal skills throughout various department levels. --Poor communication - being that voicemail messages are RARELY returned. --Appalling and continual payroll problems - persist issues with non payment for hours worked, as well as being paid at the wrong pay rate. --Called the corporate office and held for 48 minutes without ever reaching a live person. It was solely the recorded message that all agents are assisting other callers.

Explore other reviews about Addus HomeCare

5.0
Mar 22, 2026
Recommend
CEO approval
Business outlook

Pros

Pick the times I want

Cons

There are no cons that i have experienced

3.0
Jan 20, 2026
Recommend
CEO approval
Business outlook

Pros

The company is mission-driven and focused on supporting vulnerable populations, which gives the work meaning and purpose. It offers stability in a high-demand field and emphasizes training and re-education to support employee growth and retention. Branches are given flexibility to adapt processes locally, and many team members demonstrate strong compassion, teamwork, and commitment to clients.

Cons

There can be a disconnect between corporate policy and frontline realities, with inconsistent enforcement that increases strain on branch staff. A heavy reliance on repeated re-education can weaken accountability and affect morale, while centralized decision-making limits the value of branch-level expertise. Broad role expectations and limited advancement pathways can contribute to burnout for high-performing employees.

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