For a public company, the lack of resources (and understanding) is astounding (In-Home care business). - Agency Director Addus HomeCare Employee Review

2.0
Dec 27, 2012
Recommend
CEO approval
Business outlook

Pros

Addus is truly for those who wish to "help" those in need of care.

Cons

This is much more of a quota driven sales job than one would be led to believe. Unfortuantely, the company does not offer any formalized sales training and the branches are left to figure out the market on their own with general tips and advice from Chicago HQ, where the presence and mechanisms are much different. A C-Level leader explained to a group of agency directors (during orientation) that "there was no place to go from this job"; a disheartening statement, at BEST. Salary, matches this sad expectation, and the workload placed on the branches (given the sales goals) is unrealistic. In addition, the benefits package leaves a lot to be desired and the medical benefit is very expensive (which is somewhat ironic). The organization, although (recently) public, operates like a "Mom & Pop" entity. If you are a "professional", I would look elsewhere to advance your career; be it in healthcare or otherwise.

Explore other reviews about Addus HomeCare

5.0
Mar 22, 2026
Recommend
CEO approval
Business outlook

Pros

Pick the times I want

Cons

There are no cons that i have experienced

3.0
Jan 20, 2026
Recommend
CEO approval
Business outlook

Pros

The company is mission-driven and focused on supporting vulnerable populations, which gives the work meaning and purpose. It offers stability in a high-demand field and emphasizes training and re-education to support employee growth and retention. Branches are given flexibility to adapt processes locally, and many team members demonstrate strong compassion, teamwork, and commitment to clients.

Cons

There can be a disconnect between corporate policy and frontline realities, with inconsistent enforcement that increases strain on branch staff. A heavy reliance on repeated re-education can weaken accountability and affect morale, while centralized decision-making limits the value of branch-level expertise. Broad role expectations and limited advancement pathways can contribute to burnout for high-performing employees.

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