Agency Director - Agency Director Addus HomeCare Employee Review

1.0
Aug 13, 2018
Recommend
CEO approval
Business outlook

Pros

Meaningful role in helping our seniors stay in their own homes.

Cons

Stay away! Please believe me in that you don't want to come to work here! -Does not have a culture of integrity and this seems to go to the top! -Unprofessional and do not follow state and federal laws in human resources. -Very vague and inadequate policies. -Does not support you as needed in working with SEIU. This is a union environment as your field employees are unionized. -You will spend a lot of your time hearing complaints from your workers as they are not paid properly. Good luck getting these resolved in a timely manner! It took me two weeks on once occasion to get one of my employees paid after a payroll date was missed with the correct compensation. -They don't bill their clients in a timely manner! Yes you heard that correctly. You will get calls from private duty clients that are upset because the company is behind on billing them!!! -They do not properly investigate EEOC Discrimination violations. I know of one they didn't investigate at all! -Work their field employees without the required day of rest in a week. Some employees have worked over two weeks straight with no day off. -Your health insurance and benefits are horrible. -MOST UNPROFESSIONAL, DISHONEST EXPERIENCE THAT I HAVE EVER HAD. THERE IS A REASON THAT THEY LOSE ALMOST 50% OF THEIR AGENCY DIRECTORS EACH YEAR!

Explore other reviews about Addus HomeCare

5.0
Mar 22, 2026
Recommend
CEO approval
Business outlook

Pros

Pick the times I want

Cons

There are no cons that i have experienced

3.0
Jan 20, 2026
Recommend
CEO approval
Business outlook

Pros

The company is mission-driven and focused on supporting vulnerable populations, which gives the work meaning and purpose. It offers stability in a high-demand field and emphasizes training and re-education to support employee growth and retention. Branches are given flexibility to adapt processes locally, and many team members demonstrate strong compassion, teamwork, and commitment to clients.

Cons

There can be a disconnect between corporate policy and frontline realities, with inconsistent enforcement that increases strain on branch staff. A heavy reliance on repeated re-education can weaken accountability and affect morale, while centralized decision-making limits the value of branch-level expertise. Broad role expectations and limited advancement pathways can contribute to burnout for high-performing employees.

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