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      Addus HomeCare

      Engaged employer

      Addus HomeCare reviews

      Service Coordinator - Anonymous employee Addus HomeCare Employee Review

      2.0
      May 4, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      At this point the only Pro to this job is the clients.

      Cons

      We are severely over-worked lately, every Branch Director left for the same competitor and services coordinators and some of the most reliable caregivers are following them out the door. This has always been a fast paced environment and the few of us left consider ourselves up to the challenge.

      avatar
      Addus HomeCare Response
      10y
      Thank you for sharing your feedback. We really appreciate when employees share their thoughts and feelings with us. Without that feedback, we might not hear exactly what is happening in the field. The company has gone through and is continuing to experience change so we can provide better quality service to our consumers in an efficient and cost effective way. We appreciate the hard work you do each and every day providing care to the clients you serve. We are committed to providing an environment for our employees that allow them to do their best work.

      Explore other reviews about Addus HomeCare

      5.0
      Mar 22, 2026
      Stna/cna
      Recommend
      CEO approval
      Business outlook

      Pros

      Pick the times I want

      Cons

      There are no cons that i have experienced

      3.0
      Jan 20, 2026
      Lead service coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      The company is mission-driven and focused on supporting vulnerable populations, which gives the work meaning and purpose. It offers stability in a high-demand field and emphasizes training and re-education to support employee growth and retention. Branches are given flexibility to adapt processes locally, and many team members demonstrate strong compassion, teamwork, and commitment to clients.

      Cons

      There can be a disconnect between corporate policy and frontline realities, with inconsistent enforcement that increases strain on branch staff. A heavy reliance on repeated re-education can weaken accountability and affect morale, while centralized decision-making limits the value of branch-level expertise. Broad role expectations and limited advancement pathways can contribute to burnout for high-performing employees.

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