Good pay, but difficult communication - Customer Service Representative Addison Group Employee Review

3.0
Jan 19, 2021
Recommend
CEO approval
Business outlook

Pros

Good pay and job placement

Cons

Little communication with contractor company. I was told one thing by Addison that caused me to agree to be moved to another position, but this move later cost me full-time hours and, therefore, quite a bit of pay.

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Addison Group Response
5y
Thank you for providing insight into your experience with Addison. Clear communication with our contractors and the internal team is very important to our employee and contractor experience as well as our functionality as a business. If you would like to talk more about your experience, please reach out to communications@addisongroup.com. We know things are always busy, but we want to make sure you feel heard. Your feedback helps drive what we do at Addison, and we would love to talk to you more about your ideas so we can continue to improve.

Explore other reviews about Addison Group

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

The team, culture and integrity throughout the Addison Group is top notch.

Cons

Sometimes working at a large organization consistency throughout the company nation wide is not maintained

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Addison Group is a wonderful organization with incredible support from within, opportunities to grow, and great people to work with. I never expected to spend 4+ years of a career here starting out, - but I see a lot more time here in my future!

Cons

The workload can be demanding based on how successful you'd like it to be -- which is not a bad thing at all but the sky's the limit if you're willing to put in the work.

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