Acusis -Indian-based outsourcing company - MT/VR Editor Acusis Employee Review

1.0
Jul 27, 2017
Recommend
CEO approval
Business outlook

Pros

None. There are NO pros.

Cons

Over hire, left with no work, outsource most their work to India, left with crap work, worst of the worst, lure you with employee status, don't fall for it, benefits poor, over hire, leaves you without steady workflow, average pay 2 cpl after their penalties for the simplest grammar/punctuation/comma mistakes. This is the worst company by far. I have been in this business for 16+ years now and one of the worst companies I have seen. Recruiters lie through their teeth to get you on board to make their commission and once hired, nothing as described. They promised a secondary account for low times on primary, not so. They have 2 different platforms and main one they hire for is Editscript for a very hard to compete with account. MHHS; one hospital with 5 outsourcing companies sharking in same pool for work. don't fall for their lies line about 2.5 million lines coming through per day on this account -averages nothing if hundreds to thousands of transcription dipping into same pool and never any work. You will be lucky to work graveyard shift if even that and you have to be on standby nonstop to just get a measly pittance of work. You are not allowed to allocate yourself a work queue which means mgmt will be sure to only allow you to pull up one job at a time which leaves you idle for long periods of time staring at a blank screen. They are the worst of the worst and left me penniless. This is MT exploitation at its worst not to mention all their work goes to India and US gets the the Indians can't decipher. Heed my warning, DON'T FALL FOR THEIR CON (RECRUITERS). They should be sued to say the least as you will be working below minimum wage and don't think I am disgruntled employee. It is the absolute truth. I will stake my reputation on it and have documentation to prove it and if I could afford, would sue them out of wages for 3 weeks training, 3 weeks before that of committing to a wait to be hired, paperwork, all the headaches of waiting before start date. Lots of time and money wasted on them. I challenge them to prove me wrong. They could care less about you and they penalize for ANY blanks sent through. Their system is geared to rip you out of your earnings so MTSOs can profit. Don't know how they sleep at night. Lure you in with employee status, but believe me not worth it.

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Acusis Response
8y
The Acusis pay model does not have a penalty system. There is a base rate of 4 cents per line for speech editing and 8 cents for straight typing. For lines that the MT sends for review, the line rates are reduced by half for the lines which are reviewed only. In addition, there is an incentive scale to increase the line rates by the number of lines produced. Additionally, Acusis does not use recruiters. The interview and hiring process is conducted by the HR department along with the MT supervisor. Work is not assigned to India based on anything other than client wishes. Many clients wish for work to only be processed in the US while other prefer using the less expensive option of utilizing our India based services. No We are sorry that your feel the way you claim but rebut your information as incorrect and false. Best of luck to you!

Explore other reviews about Acusis

5.0
Jan 17, 2023
Recommend
CEO approval
Business outlook

Pros

Loved using eScription/EditScript, very user friendly. Supervisors always available. Able to work flexible hours after fulfilling your regular schedule. Pay in line with other vendors.

Cons

I found no cons working for Acusis.

4.0
Jan 16, 2020
Recommend
CEO approval
Business outlook

Pros

Multiple accounts to work on. Most of the time someone available for questions. Can flex your time. For a company that goes offshore, jobs for US MTs are a must in their line up. You get bonus pay for meeting line count and that increases the more extra work you do. That bonus pay is combined with a number for your quality rating - so if you have a good score from the audits - you get an even better bonus. Bonuses are substantial in my opinion.

Cons

If you work the US based account - there are slow times in the day. If your schedule is during that slow time, you have to flex to a different time of the day in order to get your line count. When you send reports to QA for a 2nd look - like too many blanks to send through - you lose half your line count for that report. Yet, if you send through with too many lines you get dinged and lose some of your bonus pay. Lose-lose when you have a tough dictator that needs pended.

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