Avoid Unless Desperate - Customer Service Representative Active911 Employee Review

1.0
Oct 9, 2025
Recommend
CEO approval
Business outlook

Pros

Dog Friendly, Snacks Provided, Good Clientele

Cons

No training and old/no documentation makes it difficult to fulfill job duties. The constant turnover has left vital positions open, which compounds the issues. No project is ever finished, whether it be an office reflow or new roll-out. Lots of tension between departments due to mismanagement. Lies in interviews to get you in the door. You’ll be asked to wear a lot of hats with no extra compensation. Nepotism is rampant.

Explore other reviews about Active911

5.0
Mar 20, 2024
Recommend
CEO approval
Business outlook

Pros

Work is meaningful and makes a positive impact on peoples lives. The company mission is to help heroes save lives. The company is young and there is a lot of career growth opportunities.

Cons

People's lives rely on our software and ensuring its quality and reliability is a heavy responsibility.

4.0
Dec 13, 2025
Recommend
CEO approval
Business outlook

Pros

Great benefits, mission and friendly team.

Cons

You have to live in a small rural town.

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