A group of actors pretending to operate a business - Anonymous employee Activate Care Employee Review

2.0
Aug 6, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people you work with are passionate and friendly. Half days on Fridays and being fully remote were great for work life balance.

Cons

It took me a very long time to figure out what exactly this company even does after joining. They paint a picture of changing the world with industry leading technology but the truth is they give that technology no attention or resources. They are instead, essentially a hiring agency who provides Community Health Workers for insurance companies. So essentially a temp agency. What they actually do is far less glorious than the image painted during onboarding. There is little to no budget for anything. I knew a few colleagues who just paid for their own apps or tools because they couldn't get approval for it. (We are talking $10/mo tools sometimes). This lead to a lot of problem solving to get around basically a $0 budget for industry standard tools and services. There is also no time/project management skills, projects that have been scoped out months in advance often turn to fire drills at the last moment to try and get done. This leads to a lot of unpaid after hours work to finish at the last moment. But don't worry the "thnx" you get from the CEO makes it all worth it. Company strategy often involved chasing a new shiny object and seemed to change every quarter. Constantly pivoting and uprooting months of work to accommodate the new strategy was frustrating to say the least. I can not see this company succeeding without their Harvard Grant money. They often joke they're a 10 year old startup which makes you wonder why they haven't gotten off the ground in 10 years.

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Activate Care Response
1y
Dear Anonymous, Thank you for taking the time to provide this feedback after your departure. As always, People Operations appreciates all points of view within the organization. Yes, we believe in the products and programs we create will have a positive impact to personal SDOH, and within communities everywhere! That is why we do what we do! We would like to address your statement about being a temp agency, because that is simply not accurate. We are a full time, direct hire company who offer optional benefits to all full time employees starting day one. It is concerning that you indicated some have purchased their own tools due to lack of approval. Activate Care has a rigorous evaluation process by our security & technology acquisition committee for desired tools/resources. Our first priority is security and then on tools that can solve the broadest ranges of need. Sometimes there is competition with preexisting tools, or within the budget that is available to provide for resources for the company. With smaller things mentioned above, we want to remind our staff that we do offer up to $500.00 per calendar year for professional development should they wish to apply this organizational perk! Our company strategies are continuously strengthened and tailored to fit the evolving product. We know good things take time, and we are committed to seeing this through! Thank you for all that you contributed during your time here. We wish you the absolute best in future endeavors!

Explore other reviews about Activate Care

5.0
Jul 23, 2024
Recommend
CEO approval
Business outlook

Pros

This is a great group of people working on a critical problem in care delivery. The recent reorg is intended to focus team on areas where the business is growing - this is a hard, but needed change to make. I respect the process the leadership team took and their transparency.

Cons

Tackling a big challenge in healthcare and the sales cycles is long. It's great to see the wins, but leadership needs to find a quicker path.

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Activate Care Response
1y
Hello teammate! It warms our heart to see positive experiences from the perspectives of our staff. We agree, tackling healthcare challenges is a lot of work and takes time! We appreciate the tenacity of our teammates, who continuously bring attention to market changes, and help provide better outcomes and solutions so we can continue to scale our growing company! Each of us has a unique role, and we are thankful for your care, contributions, passion along the way!
4.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great team, I can go to management for support at anytime. They prepare us for success everyday.

Cons

Wish they could offer 4-10's and excessive work for the pay

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