Looking to get out of retail or tired of waiting tables? - Customer Service Action Benefits Employee Review

1.0
Jan 18, 2016
Recommend
CEO approval
Business outlook

Pros

If you are currently working in the retail or restaurant industry and are in looking to make a lateral move in order to avoid working most nights and weekends then this may be a good fit for you.

Cons

Turnover is outrageously high. The culture is negative and unpleasant (one of the worst that I have ever seen). Employees are pressured to talk badly about each other by the executives and managers are bullied into giving negative feedback on reviews that is unwarranted. There are 5-6 HR people for a 100 person company- that should be your first red flag that this place has some serious issues.

Explore other reviews about Action Benefits

5.0
Feb 27, 2025
Recommend
CEO approval
Business outlook

Pros

Excellent work environment, great pay & benefits, caring management and an all around great place to work. Exceptionally caring environment that goes above and beyond to create a place you enjoy being a part of.

Cons

Well, I hate getting up early but knowing I get to spend the day with a great Crew, it’s worth it!

1.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fewer and fewer every year. This company is really run as a charity for the owner. If you get in the good graces of the President you will not have to work very hard with decent pay.

Cons

The current President is just a friend of the owner who plays favorites and gets rid of anyone with experience in areas she does not have, which is really anything but old school IT. The company is slowly getting smaller and smaller every year and still only really focuses on and understands Blue Cross since that was the golden goose in the past. If you want to grow and learn and be rewarded for being a hard worker this is not the place for you. If you want decent benefits, just coast and be ok with beng mediocre, this will be a good fit. Sadly, the glory days of this company are long over.

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