Pros
I work in Network Support and I agree that the fast pace and incredible sense of urgency makes the job overwhelming at times; however, there are a great number of positives. My direct manager is one of the kindest, smartest, and most caring people I've ever met. My personal AND professional goals are valued. Everyone I've met has been nothing but supportive and encouraging -- this sort of culture is valued highly at AF. There is a lenient work from home policy, which is terrific if you have a long commute like I do. AF also provides a lot of opportunities to get involved with student events, activities, and rallies outside of work. Every Network Support employee is given a laptop and cell phone. Most importantly, I feel like I'm doing meaningful, important work. Really competitive compensation, great benefits, and a long holiday break! Can't ask for more than that. Finally, the team's passion and drive to achieve the MISSION is incredibly inspiring to witness every day.
Cons
Due to the nature of the work, you will find that you work long days more often than not. Personally, this doesn't bother me as much but I know this is a make or break for some people. What's toughest for me is the inability to really be able to unplug after hours. You'll find that you're working even when you're not working. The organization also tends to switch gears in terms of priorities/strategies pretty quickly which can be frustrating and confusing. Finally, depending on your team, you'll find that you'll be traveling much more than you anticipated. Though it's fun to visit other schools in other states, the amount of travel does take a physical and emotional toll after while.