Pros
-Hybrid-Schedule -Some Opportunities to climb up.
Cons
-Over worked, they make you do the work of 3 to 6 queues including your own 2 or 3 you already do with NO pay increase. NO compensation or Differential-management does not care they drag issues out for months make excuse after excuse to not meet with teams and then basically just say well thats too bad. -Will add the additional work outside of your job tittle with minimal training to no training, basically you sink or swim. -Employees in Customer Service are not treated with the same values the company promotes, they are treated horribly and its why they keep loosing so many employees and then severely overworking the ones that stay. They Fired employees that were on top of their scoreboards from one day to the next, no warnings nor write ups just fired and given no legitimate reason. Supervisor will literally tell you you should be grateful for having a job when they make this changes to the employees workload with no for warning, no discussion and no compensation. They make you lie or purposely mislead clients and then reprimand or write you up for following the companies Values. Not surprised that all of a sudden they are changing their name to something so different from the name they built the company on.
