Pros
unlimited overtime , dont regulate how many hours you work, unlimited smoke breaks
Cons
The daily process will include you clicking a mouse repeatly waiting for a lead box to pop up on your computer . So the leads are distributed unfairly and unevenly. It basically discriminates against elder employees who are unable to click for 8hrs a day. Then they try and compare your sales to loan officers getting 3 times the leads you get. Management will tell you to click faster. If your lucky to get a lead, management wants you to harass and call it 6 times a day, everyday for a week. Over 80% of the dept gets put on corrective action each month because only a few can click fast enough and long enough so they get majority of the leads. That's why there's a new training class more than once a month. I've heard over 100 loan officers were hired in a year and less than 3 have lasted longer than 6 months. The irony of it is they had me being mentored by loan officer on final write up due to excessive turnover. Managers ask and you inform them how they can help and say they will but end up doing nothing. Your just another number,the place is a revolving door. It's a shark tank with your co workers stealing each other's loans and cheating the system but mangement just turns their head and plugs their ears. There's a pathetic call quality monitoring where nobody knows what's going on. Good thing is you can repeatedly fail and nothing happens. I've never seen worse morale among employees.
